FAQ

How do I select a garage?

Once you have found a site/sites you are interested in, we recommend that you carry out an external viewing of the property to aid your decision. Please note that some sites have security gates and access may therefore be restricted. Unfortunately, internal viewings of the garages are not possible; however each garage is checked and confirmed as suitable for rental by our experienced maintenance team.

I am an exisiting tenant – how can I pay?

You are able to make payment by credit/debit card by calling our office on 020 8882 8575. Alternatively, payment can be made by bank transfer, cash, cheque or you can opt to set up a standing order arrangement.

If you wish to pay via bank transfer, our account details are:
Sort Code – 20-29-85
Account Number – 10476803.
Please ensure your tenant reference is quoted to enable the payment to be allocated to your account.

How do I get access to the garage?

Each garage is fitted with a combination padlock. You will be provided with the combination number over the telephone once the paperwork has been completed and full payment is received. The paperwork will be emailed to you to review and sign so the process can be completed within a matter of minutes. If your chosen site has a security gate which requires a key, the key will be posted to you by first class mail. Once access has been given, should you decide to cancel the rental, a refund will be given minus an administration fee.

How big are the garages?

Most are a standard size of approximately 16ft x 8ft (5m x 2.5m), however larger garages are available.

Is a deposit required?

Yes, the deposit required is currently £200.00 and is refundable at the expiration of the rental agreement subject to all clauses being adhered to, i.e. left clean and tidy with locks in place and the correct notice to vacate given etc.

What does my first payment consist of?

The initial invoice includes the refundable deposit together with the pro-rata rent, calculated from the date of enquiry to the end of the current billing quarter (see quarterly billing dates below).

How is the quarterly rent paid?

We invoice and the rent is payable quarterly in advance on the following quarter dates, being 25th March, 24th June, 29th September and 25th December. Payment can be made by bank transfer, cash, cheque, credit card/debit card or alternatively you can opt to set up a standing order arrangement.

What is the minimum period I can rent a garage for?

Most people choose to enter into an on-going quarterly agreement, however we also offer the option of a shorter term agreement, the shortest period being three months (91 days).

If I choose a short term rental do I have the option to extend my occupation?

Yes, however all extensions must be applied for in writing prior to the expiration of tenancy period. The minimum period that you may extend for is one calendar month.

What should I consider when using a garage for storage?

We would recommend that if using the garage for storage, like with storage of any item in any facility, items should be placed off the ground and on pallets, goods should not be stacked hard against walls – allowing ventilation, and items are appropriately covered with polythene or similar. We also recommend you consider taking out an appropriate insurance policy for the contents you are storing.

Do I have to pay rates on my lock-up garage?

Currently, as from April 1990, rates are no longer applicable on lock-up garages.

Who insures my goods?

We do not accept any responsibility for motor vehicles/goods stored in the garages, nor the use of any access/egress and we therefore suggest that if insurance is required you contact your own insurers.

How much Notice do I have to give to give up the lock-up garage?

The standard notice period is one full quarters written notice, e.g. if you wished to vacate the garage on the 25th March quarter day you should serve notice before the previous quarter day (25th December). See the Rental Agreement for further details.

https://www.lockupgarages.co.uk/rental-agreement/

Can I transfer to another garage if the unit or location is no longer suitable?

Should you wish to transfer to another garage, a charge of £60 will be levied for this service unless there is a maintenance problem, confirmed by our site operative.

Who is responsible for maintenance of the garage?

We operate our own in-house maintenance division to satisfy any queries that you may have. However, you would be responsible for ensuring the door workings/locks are kept oiled and that any problems are reported before they deteriorate.

How can I find out more?

Please call our Lettings Team on 020 8882 8575, or to submit an enquiry click here and we will contact you..

Where can I view a copy of the Rental Agreement?

Please click on the link below to view a copy of our agreement.

https://www.lockupgarages.co.uk/rental-agreement/

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